Last updated: [01/06/2025]
At SJD Consultancy, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
This privacy policy explains how we collect, use, and protect your personal data when you visit our website www.sjdconsultancy.co.uk, contact us, or use our services.
1. Who We Are
SJD Consultancy Ltd
Registered Office: Suite 111A,
B1, Burnley Business Centre,
Empire Way,
Burnley BB12 6HH
Email: enquiries@sjdconsultancy.co.uk
Phone: 0330 912 2770
Website: www.sjdconsultancy.co.uk
We are a UK-based telecoms and business consultancy service provider, offering support for IT, connectivity, VoIP, and business systems.
2. What Data We Collect
We may collect and process the following personal data:
- Contact Details: name, email address, phone number, company name
- Technical Data: IP address, browser type, device type, and other analytical data
- Communication Data: emails, messages, or contact form submissions
- Marketing Preferences: your choices about receiving marketing from us
- Client Data: if you become a customer, we may collect information relevant to delivering our services
We do not collect any special categories of personal data unless explicitly provided by you.
3. How We Collect Your Data
We collect personal data in the following ways:
- When you fill out a form on our website
- When you contact us by phone, email or post
- When you sign up to receive updates or newsletters
- When you use our services
- Through website analytics and cookies (see Section 8)
4. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide customer support
- Deliver our services and manage our client relationships
- Improve our website and services through analytics
- Send you marketing communications (if you’ve opted in)
- Fulfil legal or contractual obligations
We will only process your data when we have a lawful basis to do so — such as your consent, to fulfil a contract, or to comply with a legal obligation.
5. Sharing Your Data
We may share your data with trusted third parties, such as:
- Business partners (e.g. Fastek, where relevant to delivering a service)
- IT service providers and website hosting partners
- Professional advisers (e.g. accountants, legal consultants)
- Government bodies or regulators if required by law
We ensure all third-party partners respect your data and handle it in accordance with GDPR.
6. How Long We Keep Your Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.
If you contact us via our website but do not become a client, we will keep your data for no more than 12 months unless you consent to ongoing marketing.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please email us.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website and collect anonymous usage data.
You can control or disable cookies through your browser settings. For more information, see our [Cookie Policy] or contact us for details.
9. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
These include secure servers, encrypted data transfers, and access controls.
10. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal data.
11. Changes to This Policy
We may update this privacy policy from time to time. The most current version will always be available on our website, with the date of the latest revision clearly shown.
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact us.